Has Artificial Intelligence disrupted my career transition and changed how I think about building a secure future? Absolutely.
I’ve spent 13 years in grocery retail with no college degree. I learned how to break down trucks with efficiency while keeping inventory accurate, solve customer problems on the fly, and show up every day ready to execute. Over time I got very good at a few tasks, and my value became tied to how well I could perform them.
Now it’s 2026. I’m pivoting into the financial services industry, and AI is changing the landscape at the same time. It can process information faster than I ever could. It can generate explanations, compare products, and even simulate advice. If I measured my value only by output, I would not have the confidence to compete or make this transition.
For most of my career, my value came from execution.
Do the work, do it right, do it consistently. That mindset worked in retail, but if I carry it into this next chapter, I will always feel like I am competing with something faster and more scalable.
So, I had to reframe how I see myself.
Instead of thinking like a doer whose job is to execute, I am learning to think like a designer. Not in a creative sense, but as someone who defines outcomes, guides decisions, and influences direction. That is very different from showing up and checking off tasks for a paycheck. As execution becomes automated, the value shifts to people who create systems deciding what should be done and why it matters.
As I move into financial advising, this perspective becomes clear. Clients do not just need information. They need context that fits their goals, lifestyle, and income. They need someone they trust to help them make decisions that are emotional, uncertain and often personal.
AI can generate answers, but it cannot relate to someone trying to protect their family or plan their future. It cannot sit across from someone who feels unsure and walk them through a decision.
That is where I see the opportunity.
If I want to remain relevant long term, I must double down on what makes me human.
That means going back to foundational skills and committing to real personal development unlocking skillsets that have always mattered but were often undervalued in task driven environments.
Communication, not just talking but translating complex systems into something clear and useful. Offering education and informative content will unlock the choke point that people do not buy what they do not understand.
Empathy, people make financial decisions based on fear, security, and long-term goals. AI can analyze data, but it cannot genuinely connect or help someone think clearly in uncertain moments. My ability to relate fosters trust and understanding, qualifying me to lead and guide.
Creativity, it is not about flashy ideas. It is about connecting parts of someone’s life and building a strategy and systems that fit. Every situation is different and requires unique individual advice.
Trust becomes critical as AI increases the amount of information, people become overwhelmed and more skeptical. They look for someone reliable who can interpret that information with honesty and good judgment.
Relationships, careers are not ladders, they are networks. The people you help, the conversations you have, and the reputation you build is what creates opportunity.
AI can help me move faster. Yet the key is in slowing down and building authentic value. Algorithm optimization is the best strategy if I want to be known for a moment, but if I want to build something that retains value it needs to be high quality and scarce. AI cannot build trust or relationships for me. So, I am not trying to compete with it, I am learning how to use it while focusing on what it cannot replace.
That is the shift I am making in real time. Moving from output to impact. If I get that right and continue investing in the skills that differentiate, I will not become obsolete but rather essential.
Benton Urquhart has lived in Asheville, NC for twelve years and calls WNC home. A long-time local grocery retailer who has spent the last two years contemplating a career transition, recently settling on a future in financial services.


RESOURCES
Cool newsletters you’ll love 🥰
😎 Thriving Freelance: Gigs & Growth : Hundreds of job opportunities sent directly to your inbox each week, plus timely resources to support you as you grow and evolve.
🏆 The Thoughtful Executive : Helping executives and marketers build influence at scale.
🧰 Creator’s Toolbox : Where creatives get their news. Free tools, news, and resources in your inbox

🌺 Find Joy in Your World Today
New to Thrive Remotely? Check out the newsletter archives
Want to reach 10,000+ remote pros who actually read their email? Partner or advertise with us
Is your remote work setup costing you top talent? Take the Remote Performance Diagnostics
Looking for a new job? Check out our curated Job Board
How about sassy remote working swag? Shop our store
Like valuable podcasts? The Thrive Remotely Podcast
Help support this newsletter? Buy us a coffee 🙏🏻
Meet people IRL? See our Community Calendar
Have an idea for a story or column? Pitch us


