The most useful thing a coworker ever did for me wasn't a project or a skill; it was a habit I watched her run for three years before I fully understood it. She scheduled coffee chats with every new hire whether their work touched hers or not. She would a reach-out every few months, just to see how someone was doing. She kept going after people had left the company, after she'd left, after the official reason to stay in touch had expired.
Most takes on remote work treat connection as a binary. You're isolated, or you're not.
There's a quieter state between them, and it traps more remote workers than true isolation does. Let's call it the echo chamber. You're still interacting daily, energetically, just always with the same handful of people.
This is where I found myself when I switched from working at a remote company to founding my own. It wasn't that I was isolated, but I found myself running in much smaller circlers than I was accustomed to and it was shrinking my thinking and my world. I knew the solution: new people, looser ties, the kind of conversations you only get when you push past the core circle.
If you're already wincing, I get it. I'm an introvert. Every email and calendar invite costs me something. Whatever I worked out had to be honest about that constraint and live inside the energy I actually had.
What I also had to fix was how I categorized this in the first place. For years I treated time spent this kind of socializing as something that happened around the edges of work, the way you read a book on the weekend. But I realized that's all actually a core part of the job. Treating it as a side activity is how it gets squeezed out.
I encourage remote workers to think of their social circle as two separate but linked arenas.
There's contact inside the company: colleagues from other teams, people whose work touches yours sideways, someone two layers up you've never said more than hi to in a Slack thread. And there's contact outside the company: other practitioners in your field, in your town, in online groups, at a co-working space, at the kind of local event your brain will try to tell you you're too busy to attend. Both matter, and I keep different habits for each.
Inside the company, none of the moves require permission or a special role. Taking the time for a coffee chat works, but a Slack DM for a casual conversation works just as well. When you need feedback, vary the source; if you keep going back to the same reviewer for the same kind of work, you're already running an echo chamber inside your own org. Get involved in things outside your core function, and pull in colleagues who wouldn't otherwise be in the room.
Outside the company takes a little more effort but is just as important. It could look like working from a co-working space now and then or meeting up with remote workers in your area. Go to local events for your field, including the ones that look slightly too junior or too senior for where you are. Join groups — the obvious ones for your role, but also ones organized around a specific practice you want to get sharper at. And reach out to people already in your network to catch up, with no agenda, just because you can.
What I eventually understood about my coworker's practice was one rule: she never reached out because she needed something. That's the principle that makes any of this sustainable. When I schedule a call with someone because I need a favor, I'm tense going in, weighing the ask, performing the small talk. When I schedule a call to find out how their summer is going, I'm just there. Work talk surfaces anyway; there's almost always a problem one of us is sitting with, an idea to react to, something we can help each other with. It gets to come up the way it does between friends, in passing.
The payoff was the part I didn't expect. At MineralTree, the agenda-less coffee chats kept turning into help when I needed it: sales explaining a complicated use case, product taking my feedback seriously, pull when something was stuck for a customer.
Running my own thing now, the same posture brings warm intros, mutual promotion, and the kind of compounding that started, every time, with one of us doing a small kind thing for the other. That's the flywheel.
Remote gives you the conditions to build one, provided you give it the calendar space and let it stay agenda-free.
Jim Coughlin is the founder of Remotivated, the job platform where remote means remote and postings are never paywalled. He writes Work is a Verb, a newsletter on remote culture and careers. Learn more at remotivated.com


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